Privacy Policy

Compliance with Laws and Regulations

The Company respects and complies with the Act and related laws and regulations.

Personal Information

The “Personal Information” referred to in this Privacy Policy has the same definition as in the Act; that is, information about an individual that can identify him/her by name, age, gender, telephone number, facsimile number, e-mail address, occupation or other description as well as numeric/alphanumeric codes, symbols, etc., contained in such information, including information that would allow easy reference to other information and would thereby enable identification of him/her.

This Policy, however, does not cover such information as “Individual Numbers” or “Specific Personal Information” as defined in the Government of Japan’s Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures (Act No. 27 of 2013).

Purpose and Scope of Use

In conducting its business, the Company may use the Personal Information when taking purchase orders or repair requests, providing cost estimates, responding to enquiries, making deliveries of products or repaired materials, providing information about the Company and its products and services, announcing campaigns/events hosted by the Company, improving the Company’s products and services, confirming or sharing information with the Company’s operational divisions and contractors and conducting related activities.

Photographs and videos captured at events hosted or sponsored by the Company that show participants and their accompanying persons, such as their children, may be used for the purpose of the Company’s public relations activities or posted on its websites, apps, social media, booklets, etc., as well as leased to third parties for dissemination via television, newspapers, magazines, the internet, social media, etc.

Personal Information collected from an individual applicant for employment by the Company will be used for notification to/communication with such applicant, selection and hiring procedures, and in other operations relevant to recruitment.

Collection and Restriction on Use

The Company lawfully and properly collects Personal Information only to fulfill the purpose and scope of use under this Privacy Policy (hereafter referred to as the “Purpose of Use”).

When we ask for your Personal Information, you will be informed of the objective and use and we will not use the collected Personal Information for any other objective and use than those informed.

Unless otherwise permitted under applicable laws and regulations, the Company will not collect nor use the Personal Information without your consent.

Sharing and Joint Use

The Company may share the Personal Information in accordance with the following terms and conditions:

• Personal Information subject to sharing:
  Names, addresses, telephone numbers, e-mail addresses, enquiries/requests to the Company (hereafter referred to as “Personal Data”)
• Sharing parties:
  Affiliates listed on the Company’s website (https://about.goldwin.co.jp/about/group)
• Purpose of use:
  As per the Purpose of Use stipulated in this Privacy Policy.
• Management representative:
  Takao Watanabe, President and Representative Director
  Goldwin Inc.
  Seiho Bldg., 3-5-6 Kita Aoyama, Minato City, Tokyo, Japan

Restriction of Transfer to a Third Party

We will not transfer your Personal Data to a third party without prior consent by you, except in any of the following cases:

1. The Company commissions a third party to handle the Personal Data only to fulfill the Purpose of Use stipulated in this Privacy Policy;
2. The Company must cooperate with a state organ, local government and/or their respective agents executing their task prescribed by laws and regulations, and obtaining the person’s consent is likely to impede the operation of such task;
3. The Personal Data is disclosed in the course of succession of business in a merger or otherwise;
4. The provision is particularly required to improve public health and promote the sound growth of children, and obtaining the person’s consent is difficult;
5. The provision is required to protect the life, health or property of an individual, and obtaining the person’s consent is difficult; or
6. The provision is otherwise required by laws and regulations.

Security Control

The Company shall endeavor to maintain the accuracy and currency of Personal Data as far as it deems necessary to fulfill the Purpose of Use stipulated in this Privacy Policy, and to delete Personal Data as soon as it becomes no longer necessary.

We moreover shall endeavor to supervise every employee and contractor charged with handling Personal Data so as to ensure its secure management and operation. We safeguard the Personal Data on a secure network, and employ various measures to prevent its loss, mishandling, unauthorized use, falsification, destruction or leakage, etc. The Company designates the personnel responsible for the management of Personal Data, and limits the number of personnel given access to it. We also prevent unauthorized access to the Personal Data through the use of passwords, firewalls, electronic locks and other methods.

Personal Information of Children

To protect the privacy of children under the age of 13 (hereafter referred to as “Children”), the Company recommends that they should be allowed to use online services only after due consultation with their parents or guardians. We also request parents or guardians to preclude their Children from sending Personal Information to our website (hereafter referred to as the “Site”). When Children apply for user registrations via this Site, we may require that they provide the e-mail or other contact information of their parents or guardians. In the event that Children participate in a promotional campaign of the Company and are awarded, the notification and award shall be sent to their parents or guardians.

We will not use the Personal Information we have obtained from Children for marketing or promotional purposes unless expressly specified at the time of registration or otherwise.

Use of Cookies

This Site issues a form of data file called “Cookies” on some pages.

Cookies are small data files that record a visitor’s browsing history on a website. They are placed on your device when you visit a website, which then stores your browsing history. Cookies stored on this Site can recognize your device but cannot identify you as an individual. The Company may engage cookies, etc., to send the recognized information to external parties. For details, please refer to the “External Transmission Policy” for each service.

Most browsers can disable Cookies through a change to the browser’s settings, but doing so may turn off all or some of the services on the Site.

Disclosure/Correction, etc., of Retained Personal Data

You have the discretion not to provide us with your Personal Information. However, in such an event, we may not be able to provide you with some of our services.

If notification of use, disclosure, correction or suspension of use of retained Personal Data (hereafter collectively referred to as “disclosure, etc.”) is requested in accordance with the Personal Information Protection Act, we will comply with relevant laws and regulations, and respond appropriately after verifying your identity (if necessary, by way of identification documents issued by public institutions such as a driver’s license or passport). For inquiries on disclosure, etc., of personal data held, please refer to “Contact Us” below.

ID and Password Management

If you register your ID and password for the services managed and/or operated by the Company, you are solely responsible for the secure management of such ID and password. The Company will not assume any responsibility for the mishandling or unauthorized use of your ID and password. If you are found to have registered false Personal Information, we have the right to disable such ID and password.