Risk Management Sustainability

We have established various internal committees, including the BCM Committee and the Information Security Committee, and we are constantly striving to manage risk by anticipating potential risks. It is also important to uniformly collect information on crisis management and make decisions comprehensively. We have therefore made the General Administration Headquarters the managing headquarters for crisis management, with the General Affairs Department executing the duties of disaster prevention/mitigation and initial response to crises in normal times.

The BCM Committee is chaired by the Director of the General Administration Headquarters, and members are appointed from each headquarters. Committee meetings are held twice a year, where BCP operations, education, and the progress of measures taken are shared and necessary measures are discussed.

In the event of a crisis, it is promptly reported to management, primarily to directors, and a Crisis Management Division is set up to deal with the crisis. The Crisis Management Division gathers and analyzes information, examines countermeasures and the policy to prevent reoccurrences, and establishes the structure to give instructions and orders to officers and employees on the actions required to resolve the crisis.

If a natural disaster occurred such as an earthquake, large typhoon, or volcanic eruption, or an event such as an infectious disease or large-scale prolonged power outage that would impact the continuity of economic activity, or an incident such as an information leak, it could exert enormous impacts on our business activities in the medium- to long term.

We have implemented a business continuity plan (BCP) since formulating it in FY 2021. It is designed to anticipate these kinds of emergencies in advance and to ensure the safety of employees and their families as the top priority in the event of a crisis, while contributing to the stability of society and the community, and fulfilling our social responsibility through business continuity. A business continuity management (BCM) framework has been established under management for formulating the BCP, promoting preemptive measures, promoting education and training, and conducting periodic inspections and corrective actions during normal times. The BCP Promotion Administrative Office serves as the secretariat for the operational framework during normal times. The President and Representative of Board is responsible for BCM, and the Director of the General Administration Headquarters is responsible for the BCM Promotion Administrative Office. The BCM Committee keeps track of progress in BCM, reports to management, follows up on preventive measures and corrective actions, and plans and implements education and training.

In FY 2023, we conducted e-learning to raise employee awareness and updated the BCP to reflect the current situation of our organization. We also created and disseminated index procedures for operations defined as Recovery Time Objective (RTO, deployed the BCP to Group companies, and replaced the safety confirmation system). We have conducted BCP drills twice.

Following the Noto Peninsula earthquake that occurred on January 1, 2024, we were able to quickly establish and coordinate the BCM Committee and Crisis Management Division and confirm the safety of our employees based on the emergency action procedures. We have also identified some areas for improvement and are strengthening our response through the BCM Committee. In addition, we took immediate action after the disaster by providing disaster relief money to employees whose homes were damaged, donating relief funds, and delivering relief supplies.