Employment and Diversity Sustainability

Basic Concept

At Goldwin, we believe in respecting the unique characteristics of individuals by accepting their different ways of living, working, and thinking. We have defined this way of thinking in the Goldwin Group Policy on Human Rights, and are working to secure diverse human capital with zero discrimination based on sex, nationality, ethnicity, ability or disability, sexual orientation, or other characteristics.

Our transition to a job-type HR system in FY 2022 enabled us to operate our HR system with greater fairness, impartiality, and transparency regardless of how long the employee has worked at Goldwin, their age, or whether they joined Goldwin straight from school or mid-career. We will strive to create an environment in which diverse human capital can utilize their own abilities and experience and make contributions. In FY 2024, we set up the new Human Capital Promotion Group in the Human Resources Department to strengthen measures for human capital management, women’s advancement in the workplace, promotion of diversity, and human resource development.


Approaches to Ensuring Diversity

The diverse experiences and backgrounds of each employee are what drive the support and growth of our business. In order to achieve sustainable growth and improve corporate value, we believe that it is important to respect the diverse viewpoints and values of our employees, and we actively recruit people with different experiences, skills, and careers, while actively promoting them to core positions, such as managers, area managers, and store managers, without distinction as to whether they are women, non-Japanese, or mid-career hires. We will promote initiatives steadily while establishing specific targets and KPIs and communicating their progress both internally and externally. In new graduate recruitment, we are also proceeding to hire globally minded personnel, and we are securing and developing human resources who can lead our expansion of business overseas.

Employee data (consolidated)
  FY 2019 FY 2020 FY 2021 FY 2022 FY 2023
No. of employees (persons) Total 2,679 2,830 2,861 2,866 2,903
Male 1,252 1,328 1,364 1,376 1,400
Female 1,427 1,502 1,497 1,490 1,503
No. of non-Japanese employees (persons) 9 13 21 22 26
Average age (years) 39.7 39.7 39.8 40.5 40.6
Average length of service (years) 12 11.8 11.7 12.1 12.1
Ratio of managerial positions (%) Male 97.4 95.5 95.4 93.8 93.5
Female 2.6 4.5 4.6 6.2 6.5
Percentage of female executives (%) 14.3 15.4 16.7 14.3 14.3
No. of new graduate hires (persons) Total 39 30 34 14 36
Male 19 18 20 8 25
Female 20 12 14 6 11
No. of mid-career hires (persons) Total 137 127 108 98 132
Male 65 58 48 56 71
Female 72 69 59 42 61
3-year retention rate for graduate employees (%) Total 71 85.3 80.7 97.4 90
Male 71.4 81.8 71.4 100 88.9
Female 70.6 87 88.2 95 91.6
Number of resignees Total 252 175 214 240 221
Personal reasons 214 144 186 201 176
End of contract term 19 22 21 34 43
Mandatory retirement age 2 1 2 2 1
Company reasons 17 8 5 3 1
Turnover rate (%) 8.6 5.8 7.0 7.7 7.1
Employee data by employment contract type (consolidated)
  FY 2019 FY 2020 FY 2021 FY 2022 FY 2023
Ratio of non-regular employees (%) 64.7 65.7 64.4 65.1 63.6
Regular employees (persons) Total 947 970 1,019 1,001 1,056
Male 492 503 524 521 569
Female 455 467 495 480 487
Contract employees
(apart from sales associate positions) (persons)
Total 393 433 463 493 425
Male 207 239 254 262 225
Female 186 194 209 231 200
Contract employees
(sales associate positions) (persons)
Total 905 978 997 972 1,063
Male 442 467 474 465 512
Female 463 511 523 507 551
Part-time employees (persons) Total 434 449 382 400 359
Male 111 119 112 128 94
Female 323 330 270 272 265
No. of employees (persons) Total 2,679 2,830 2,861 2,866 2,903
Other
  FY 2019 FY 2020 FY 2021 FY 2022 FY 2023
Temporary employees Total 33 44 35 32 37
Male 2 4 0 1 2
Female 31 40 35 31 35

Recruitment Policy

In terms of our recruitment policy, we are looking for a wide range of colleagues who share our values, regardless of gender, nationality, and disability and whether they are a new graduate hire or mid-career hire. “Even amid an uncertain business environment, develop and secure professional human capital to enable sustainable company growth”: having established this as our Basic Policy of Human Capital, to achieve this, we share our “model human resource” throughout the company. Recognizing that these model human resources are the human capital that underpins our corporate value, we are engaged in various measures to maximize them.

Model HR

1
1

Human capital with advanced specialization able to demonstrate imagination with a customer focus

Human resources capable of seeing things from the perspectives of others and conceptualizing and promoting new businesses by thinking differently to others and applying high levels of expertise (knowledge and skills)

2
2

Human capital able to independently perform their roles and responsibilities and take on challenges

Human resources who have a keen awareness of the roles and responsibilities required of them in order to achieve results as a team (organization), who take responsibility for their actions, and who are willing to take on new challenges.

3
3

Human capital who respect individuals’ attributes, embrace teamwork, and achieve growth

Human resources who, in addition to maximizing their individual abilities, take full advantage of the resources of the team (organization), and who promote business from the optimal company-wide perspective


Internships

Goldwin offers internships as one of its educational support activities for university and high school students aspiring to enter the sports or apparel industries. As well as improving the social issue of youth unemployment, we aim to revitalize the industry by getting them to experience our business, and at the same time, realize that their work creates the future.

In FY 2023, a total of 391 students participated in 12-day internships, where they received practical training in manufacturing and promotion planning.


Women’s Advancement in the Workplace

At Goldwin, amid our push to create a company atmosphere and conditions that allow all employees to fully unleash their potential, we are committed to promoting women’s advancement in the workplace. In promoting women’s advancement in the workplace, we recognize the issue of a gender gap in terms of aspiring for higher positions. In addition to improving the ratio of women in managerial positions, we are working toward our priority goal of actively promoting women to leadership positions, area managers and store managers, which in turn become candidates for management positions. In addition, through the development of employee-friendly workplaces, we are promoting flexible work styles so that employees can return to full-time work after taking childcare leave.


Action Plan for Women’s Advancement in the Workplace

We established an action plan in 2020 based on the Act on the Promotion of Women’s Active Engagement in Professional Life. In FY 2021, we conducted informational interviews based on the work–life balance sheet with women employees who are raising children. As of March 2022, 100% of women employees had taken the interview.

In FY 2022, we created a new action plan to further expand opportunities for women’s advancement in the workplace during the three years until FY 2024. We are making additional environmental improvements based on the following three targets.

1. Conduct follow-up interviews with employees returning to work after childcare leave and their managers 100% of the time

2. Increase awareness for career advancement among female employees by 10%

3. Aim for 30% of male employees to take childcare leave through promotion efforts

Results for FY 2023
Target FY 2023
1. Conduct follow-up interviews with employees returning to work after childcare leave and their managers 100% of the time ・Conducted interviews with 70% of employees returning to work
・Did not conduct follow-up interviews with managers
2. Increase awareness for career advancement among female employees by 10% Measures to raise awareness for career advancement are scheduled for implementation in FY 2024
3. Aim for 30% of male employees to take childcare leave through promotion efforts Percentage of male employees taking childcare leave: 72.5%

Career Planning Support for Female Employees

With a view to expanding the number of women in managerial positions, we have held the Women’s Chat Meeting for female managers since 2021 to understand the current issues and draw lessons for the future. In FY 2023, in conjunction with the third year of the workshop, male employees were surveyed on “my own career and women’s advancement in the workplace.” By sharing the thoughts of male employees along with the genuine feelings of women employees interviewed at the second meeting, we aim to enhance mutual understanding and create an even better work environment. Two of our external directors, Rie Akiyama and Dai Tamesue, were invited to the workshop to exchange opinions with the participating employees. In FY 2023, the workshop was also viewed by about 100 employees watching either the live stream or archived video. We will continue to hold training and seminars for female employees to support them in developing their careers.


Creating Conditions Where Employees with Disabilities Can Make Contributions

We aim to realize an inclusive society where diverse human capital can make contributions regardless of handicapped status. We are working to improve workplace environments so that employees with disabilities have flexibility and can continue working according to the circumstances of their disability. In FY 2023, 2.31% of our employees had a disability.

We plan to develop workspaces including at stores and expand employment of people with disabilities. As the groundwork for this, we are holding trainings for managers in phases to build understanding for employing people with disabilities.

Ratio of employees with disabilities (consolidated)
FY 2019 FY 2020 FY 2021 FY 2022 FY 2023
Ratio of employees with disabilities (%) 2.46 2.63 2.33 2.42 2.31

GOLDWIN KAWAGOE FARM and GOLDWIN HANNO FARM Initiatives

With the aim of realizing fulfilling lifestyles through sports and contributing to the development of society, at Goldwin, we are committed to the employment and retention of people with disabilities. As part of these initiatives, we opened GOLDWIN KAWAGOE FARM in Kawagoe City and GOLDWIN HANNO FARM in Hanno City, Saitama Prefecture, leveraging the IBUKI service developed by Startline Co., Ltd. providing employment support in indoor farming to people with disabilities. As of March 2024,, there are eight people with disabilities at KAWAGOE and seven people with disabilities at HANNO, who are engaged in growing and processing crops at the farms. At work, staff members wear uniforms made at NEUTRALWORKS. and feel a sense of unity as employees of Goldwin Group. The herbs produced at the farms are served as herb tea at the Tokyo Head Office. They are also used as novelty items at various events and at NEUTRALWORKS, and in dishes served at the GOLF CLUB GOLDWIN restaurant and at cafes attached to directly managed stores. Our human resources staff actively participate in the operation of the farms, providing support and assistance so that employees with disabilities can become get used to their work and remain in their jobs. Going forward, we will promote greater awareness and understanding of these activities within the company, and heighten awareness among employees of the importance of employing people with disabilities.


Reemployment Program for Older Workers

Amid a declining labor force, society as a whole needs to create an environment in which many people can continue to actively work for a long time, regardless of their age. At Goldwin, we have established a reemployment program for older workers, rehiring any employees who reach the age of retirement but want to keep working from the end of the fiscal year in which they turn 60 until the end of the fiscal year in which they turn 65. In FY 2023, the number of rehired employees was 100 and the reemployment rate was 70.9%.

Number of reemployed older workers and reemployment rate
FY 2019 FY 2020 FY 2021 FY 2022 FY 2023
Number of rehired employees (persons) 29 75 84 158 100
Reemployment rate (%) 54.7% 64.6% 71.7% 82.3% 70.9%

Future Issues

To be a company that is inclusive and values the individuality of each and every person, we will continue striving to create workplace environments that enable the employment and work of diverse human resources and make the most of their abilities.
Going forward, we will strengthen efforts to maximize human capital, promote diversity, including women, and enhance our training programs.