Employment and Diversity Sustainability
Basic Concept
At Goldwin, we believe in respecting the unique characteristics of individuals by accepting their different ways of living, working, and thinking. We have defined this way of thinking in the Goldwin Group Policy on Human Rights, and are working to secure diverse human capital with zero discrimination based on sex, nationality, ethnicity, ability or disability, sexual orientation, or other characteristics.
Our transition to a job-type HR system in FY 2022 enabled us to operate our HR system with greater fairness, impartiality, and transparency regardless of how long the employee has worked at Goldwin, their age, or whether they joined Goldwin straight from school or mid-career. We will strive to create an environment in which diverse human capital can utilize their own abilities and experience and make contributions. In FY 2024, we set up the new Human Capital Promotion Group in the Human Resources Department to strengthen measures for human capital management, women’s advancement in the workplace, promotion of diversity, and human resource development.
Approaches to Ensuring Diversity
The diverse experiences and backgrounds of each employee are what drive the support and growth of our business. In order to achieve sustainable growth and improve corporate value, we believe that it is important to respect the diverse viewpoints and values of our employees, and we actively recruit people with different experiences, skills, and careers, while actively promoting them to core positions, such as managers, area managers, and store managers, without distinction as to whether they are women, non-Japanese, or mid-career hires. We will promote initiatives steadily while establishing specific targets and KPIs and communicating their progress both internally and externally. In new graduate recruitment, we are also proceeding to hire globally minded personnel, and we are securing and developing human resources who can lead our expansion of business overseas.
FY 2019 | FY 2020 | FY 2021 | FY 2022 | FY 2023 | ||
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No. of employees (persons) | Total | 2,679 | 2,830 | 2,861 | 2,866 | 2,903 |
Male | 1,252 | 1,328 | 1,364 | 1,376 | 1,400 | |
Female | 1,427 | 1,502 | 1,497 | 1,490 | 1,503 | |
No. of non-Japanese employees (persons) | 9 | 13 | 21 | 22 | 26 | |
Average age (years) | 39.7 | 39.7 | 39.8 | 40.5 | 40.6 | |
Average length of service (years) | 12 | 11.8 | 11.7 | 12.1 | 12.1 | |
Ratio of managerial positions (%) | Male | 97.4 | 95.5 | 95.4 | 93.8 | 93.5 |
Female | 2.6 | 4.5 | 4.6 | 6.2 | 6.5 | |
Percentage of female executives (%) | 14.3 | 15.4 | 16.7 | 14.3 | 14.3 | |
No. of new graduate hires (persons) | Total | 39 | 30 | 34 | 14 | 36 |
Male | 19 | 18 | 20 | 8 | 25 | |
Female | 20 | 12 | 14 | 6 | 11 | |
No. of mid-career hires (persons) | Total | 137 | 127 | 108 | 98 | 132 |
Male | 65 | 58 | 48 | 56 | 71 | |
Female | 72 | 69 | 59 | 42 | 61 | |
3-year retention rate for graduate employees (%) | Total | 71 | 85.3 | 80.7 | 97.4 | 90 |
Male | 71.4 | 81.8 | 71.4 | 100 | 88.9 | |
Female | 70.6 | 87 | 88.2 | 95 | 91.6 | |
Number of resignees | Total | 252 | 175 | 214 | 240 | 221 |
Personal reasons | 214 | 144 | 186 | 201 | 176 | |
End of contract term | 19 | 22 | 21 | 34 | 43 | |
Mandatory retirement age | 2 | 1 | 2 | 2 | 1 | |
Company reasons | 17 | 8 | 5 | 3 | 1 | |
Turnover rate (%) | 8.6 | 5.8 | 7.0 | 7.7 | 7.1 |
FY 2019 | FY 2020 | FY 2021 | FY 2022 | FY 2023 | ||
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Ratio of non-regular employees (%) | 64.7 | 65.7 | 64.4 | 65.1 | 63.6 | |
Regular employees (persons) | Total | 947 | 970 | 1,019 | 1,001 | 1,056 |
Male | 492 | 503 | 524 | 521 | 569 | |
Female | 455 | 467 | 495 | 480 | 487 | |
Contract employees (apart from sales associate positions) (persons) |
Total | 393 | 433 | 463 | 493 | 425 |
Male | 207 | 239 | 254 | 262 | 225 | |
Female | 186 | 194 | 209 | 231 | 200 | |
Contract employees (sales associate positions) (persons) |
Total | 905 | 978 | 997 | 972 | 1,063 |
Male | 442 | 467 | 474 | 465 | 512 | |
Female | 463 | 511 | 523 | 507 | 551 | |
Part-time employees (persons) | Total | 434 | 449 | 382 | 400 | 359 |
Male | 111 | 119 | 112 | 128 | 94 | |
Female | 323 | 330 | 270 | 272 | 265 | |
No. of employees (persons) | Total | 2,679 | 2,830 | 2,861 | 2,866 | 2,903 |
FY 2019 | FY 2020 | FY 2021 | FY 2022 | FY 2023 | ||
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Temporary employees | Total | 33 | 44 | 35 | 32 | 37 |
Male | 2 | 4 | 0 | 1 | 2 | |
Female | 31 | 40 | 35 | 31 | 35 |
Recruitment Policy
In terms of our recruitment policy, we are looking for a wide range of colleagues who share our values, regardless of gender, nationality, and disability and whether they are a new graduate hire or mid-career hire. “Even amid an uncertain business environment, develop and secure professional human capital to enable sustainable company growth”: having established this as our Basic Policy of Human Capital, to achieve this, we share our “model human resource” throughout the company. Recognizing that these model human resources are the human capital that underpins our corporate value, we are engaged in various measures to maximize them.
Model HR
Human capital with advanced specialization able to demonstrate imagination with a customer focus
Human resources capable of seeing things from the perspectives of others and conceptualizing and promoting new businesses by thinking differently to others and applying high levels of expertise (knowledge and skills)
Human capital able to independently perform their roles and responsibilities and take on challenges
Human resources who have a keen awareness of the roles and responsibilities required of them in order to achieve results as a team (organization), who take responsibility for their actions, and who are willing to take on new challenges.
Human capital who respect individuals’ attributes, embrace teamwork, and achieve growth
Human resources who, in addition to maximizing their individual abilities, take full advantage of the resources of the team (organization), and who promote business from the optimal company-wide perspective
Internships
Goldwin offers internships as one of its educational support activities for university and high school students aspiring to enter the sports or apparel industries. As well as improving the social issue of youth unemployment, we aim to revitalize the industry by getting them to experience our business, and at the same time, realize that their work creates the future.
In FY 2023, a total of 391 students participated in 12-day internships, where they received practical training in manufacturing and promotion planning.
Women’s Advancement in the Workplace
At Goldwin, amid our push to create a company atmosphere and conditions that allow all employees to fully unleash their potential, we are committed to promoting women’s advancement in the workplace. In promoting women’s advancement in the workplace, we recognize the issue of a gender gap in terms of aspiring for higher positions. In addition to improving the ratio of women in managerial positions, we are working toward our priority goal of actively promoting women to leadership positions, area managers and store managers, which in turn become candidates for management positions. In addition, through the development of employee-friendly workplaces, we are promoting flexible work styles so that employees can return to full-time work after taking childcare leave.
Action Plan for Women’s Advancement in the Workplace
We established an action plan in 2020 based on the Act on the Promotion of Women’s Active Engagement in Professional Life. In FY 2021, we conducted informational interviews based on the work–life balance sheet with women employees who are raising children. As of March 2022, 100% of women employees had taken the interview.
In FY 2022, we created a new action plan to further expand opportunities for women’s advancement in the workplace during the three years until FY 2024. We are making additional environmental improvements based on the following three targets.
1. Conduct follow-up interviews with employees returning to work after childcare leave and their managers 100% of the time
2. Increase awareness for career advancement among female employees by 10%
3. Aim for 30% of male employees to take childcare leave through promotion efforts
Target | FY 2023 |
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1. Conduct follow-up interviews with employees returning to work after childcare leave and their managers 100% of the time | ・Conducted interviews with 70% of employees returning to work ・Did not conduct follow-up interviews with managers |
2. Increase awareness for career advancement among female employees by 10% | Measures to raise awareness for career advancement are scheduled for implementation in FY 2024 |
3. Aim for 30% of male employees to take childcare leave through promotion efforts | Percentage of male employees taking childcare leave: 72.5% |
Career Planning Support for Female Employees
With a view to expanding the number of women in managerial positions, we have held the Women’s Chat Meeting for female managers since 2021 to understand the current issues and draw lessons for the future. In FY 2023, in conjunction with the third year of the workshop, male employees were surveyed on “my own career and women’s advancement in the workplace.” By sharing the thoughts of male employees along with the genuine feelings of women employees interviewed at the second meeting, we aim to enhance mutual understanding and create an even better work environment. Two of our external directors, Rie Akiyama and Dai Tamesue, were invited to the workshop to exchange opinions with the participating employees. In FY 2023, the workshop was also viewed by about 100 employees watching either the live stream or archived video. We will continue to hold training and seminars for female employees to support them in developing their careers.
Creating Conditions Where Employees with Disabilities Can Make Contributions
We aim to realize an inclusive society where diverse human capital can make contributions regardless of handicapped status. We are working to improve workplace environments so that employees with disabilities have flexibility and can continue working according to the circumstances of their disability. In FY 2023, 2.31% of our employees had a disability.
We plan to develop workspaces including at stores and expand employment of people with disabilities. As the groundwork for this, we are holding trainings for managers in phases to build understanding for employing people with disabilities.
FY 2019 | FY 2020 | FY 2021 | FY 2022 | FY 2023 | |
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Ratio of employees with disabilities (%) | 2.46 | 2.63 | 2.33 | 2.42 | 2.31 |
GOLDWIN KAWAGOE FARM and GOLDWIN HANNO FARM Initiatives
With the aim of realizing fulfilling lifestyles through sports and contributing to the development of society, at Goldwin, we are committed to the employment and retention of people with disabilities. As part of these initiatives, we opened GOLDWIN KAWAGOE FARM in Kawagoe City and GOLDWIN HANNO FARM in Hanno City, Saitama Prefecture, leveraging the IBUKI service developed by Startline Co., Ltd. providing employment support in indoor farming to people with disabilities. As of March 2024,, there are eight people with disabilities at KAWAGOE and seven people with disabilities at HANNO, who are engaged in growing and processing crops at the farms. At work, staff members wear uniforms made at NEUTRALWORKS. and feel a sense of unity as employees of Goldwin Group. The herbs produced at the farms are served as herb tea at the Tokyo Head Office. They are also used as novelty items at various events and at NEUTRALWORKS, and in dishes served at the GOLF CLUB GOLDWIN restaurant and at cafes attached to directly managed stores. Our human resources staff actively participate in the operation of the farms, providing support and assistance so that employees with disabilities can become get used to their work and remain in their jobs. Going forward, we will promote greater awareness and understanding of these activities within the company, and heighten awareness among employees of the importance of employing people with disabilities.
Reemployment Program for Older Workers
Amid a declining labor force, society as a whole needs to create an environment in which many people can continue to actively work for a long time, regardless of their age. At Goldwin, we have established a reemployment program for older workers, rehiring any employees who reach the age of retirement but want to keep working from the end of the fiscal year in which they turn 60 until the end of the fiscal year in which they turn 65. In FY 2023, the number of rehired employees was 100 and the reemployment rate was 70.9%.
FY 2019 | FY 2020 | FY 2021 | FY 2022 | FY 2023 | |
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Number of rehired employees (persons) | 29 | 75 | 84 | 158 | 100 |
Reemployment rate (%) | 54.7% | 64.6% | 71.7% | 82.3% | 70.9% |
Future Issues
To be a company that is inclusive and values the individuality of each and every person, we will continue striving to create workplace environments that enable the employment and work of diverse human resources and make the most of their abilities.
Going forward, we will strengthen efforts to maximize human capital, promote diversity, including women, and enhance our training programs.